Online Travel Agencies and Their Role in the Tourism Industry
نویسندگان
چکیده
This article aims to present the evolution of online travel agencies, main themes, authors, and methodologies, through a systematized review. The analysis has focused on 61 papers published from 2009 until 2020. research was limited by journal ranking in subject category tourism, leisure hospitality management Scimago Journal Country Rank. Field is most frequent studies area. However, interest experiments content grows, using generated customers agencies. study helps collaborate authors’ decision-making regarding methodology be used which authors are being negotiated future research. results showed how theme evolved, changes approaches, way agencies report their partners (often conflictual way) customers, pointing out new trends studied. There no literature review about journals for this research, best our knowledge. Cover many years expand search other academic suggestion
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ژورنال
عنوان ژورنال: Advances in hospitality and tourism research(AHTR)
سال: 2022
ISSN: ['2147-9100', '2148-7316']
DOI: https://doi.org/10.30519/ahtr.865546